PRIVACY POLICY

Second Chance To Life (“Second Chance To Life,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit SecondChanceToLife.com, purchase products or services, register for programs or events, request information, communicate with us, or otherwise interact with Second Chance To Life.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

PRIVACY POLICY

Second Chance To Life (“Second Chance To Life,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit SecondChanceToLife.com, purchase products or services, register for programs or events, request information, communicate with us, or otherwise interact with Second Chance To Life.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Second Chance To Life, we may collect information that you voluntarily provide to us, including:

- Name

- Email address

- Telephone number

- Mailing or billing address

- Information submitted through contact or inquiry forms

- Coaching, speaking, event, or program inquiries

- Account or registration information

- Product or service order information

- Communications you send to us

- Testimonials, reviews, or feedback you voluntarily provide

- Marketing and communication preferences

- Other information you choose to provide

- When you make a purchase, payment information may be collected and processed by the payment processor or e-commerce provider used to complete your transaction. We generally do not need to directly store complete payment card information when transactions are processed through third-party payment providers.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, or similar technologies.

This information may include:

- Internet Protocol (IP) address

- Browser type

- Device type

- Operating system

- Approximate geographic location

- Referring website or source

- Pages viewed

- Links or buttons clicked

- Date and time of visits

- Time spent on pages

- Website interactions

- General traffic and usage information

- We may use this information to understand how visitors use our website, improve website performance, measure marketing effectiveness, protect the website, and improve the overall user experience.

3. How We Use Information

We may use information we collect to:

- Operate and maintain SecondChanceToLife.com

- Respond to questions, messages, and requests

- Provide coaching, speaking, educational, event, or other services-

- Process and fulfill purchases and registrations

- Communicate regarding orders, appointments, programs, or services-

- Provide customer support

- Send newsletters, updates, resources, promotions, or other communications when permitted

- Personalize and improve website experiences

- Understand website traffic and visitor behavior

- Improve our programs, products, services, and content

- Promote Second Chance To Life programs and services

- Detect and prevent fraud, misuse, or security threats

- Maintain appropriate business and transaction records

- Comply with legal and regulatory obligations

- Protect our rights, users, customers, and organization

- We may also use information for another purpose disclosed to you when the information is collected.

4. Email and Marketing Communications

If you subscribe to our email list, request resources, register for certain programs, or otherwise consent to receive marketing communications, we may send you information about Second Chance To Life, including educational content, events, programs, products, services, announcements, and promotional offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in applicable emails.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or administrative communications, such as order confirmations, account notices, appointment information, or other communications necessary to provide a service you requested.

5. Text Messages

If Second Chance To Life offers SMS or text-message communications, we will collect and use telephone numbers and related information for the purposes disclosed when you provide your consent.

Where required, marketing text messages will be sent only after appropriate consent has been obtained.

You may withdraw consent to marketing text messages according to the instructions provided with those messages.

Consent to receive marketing text messages is not a condition of purchasing goods or services unless expressly permitted by applicable law.

6. Cookies and Similar Technologies

SecondChanceToLife.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, support security, and assist with marketing or advertising.

Cookies are small data files placed on a user's device or browser.

Depending on the technologies implemented on our website, cookies may include:

- Essential or functional cookies

- Analytics cookies

- Preference cookies

- Advertising or marketing cookies

- You may be able to control certain cookies through your browser settings or through cookie-management tools made available on the website.

- Disabling certain cookies may affect the functionality of portions of the website.

7. Analytics and Third-Party Technologies

We may use third-party technology providers to help operate, analyze, secure, market, or improve our website and services.

These providers may collect or process information according to their own privacy policies and contractual arrangements with us.

Depending on the services we use, third parties may assist with:

- Website hosting

- Website analytics

- E-commerce

- Payment processing

- Email communications

- Customer relationship management

- Scheduling

- Forms and surveys

- Advertising and marketing

- Social media

- Video hosting

- Security and fraud prevention

- Shipping and order fulfillment

- We encourage you to review the privacy policies of third-party services you choose to interact with.

8. How We Disclose Information

- We do not disclose personal information merely because someone requests access to it.

- We may disclose information when reasonably necessary to:

- Service providers that perform functions on our behalf

- Payment processors

- Website and technology providers

- Professional advisers

- Shipping or fulfillment providers

- Analytics and marketing providers

- Government authorities when legally required

- Law enforcement or regulatory authorities when required by applicable law

- Protect the rights, safety, property, or security of Second Chance To Life or others

- Investigate suspected fraud, abuse, or illegal activity

- Complete a merger, acquisition, financing, restructuring, sale of assets, or similar organizational transaction

- Service providers may receive information necessary to perform services for us and are subject to their own legal and contractual obligations.

9. Sale or Sharing of Personal Information

Second Chance To Life does not intend to sell personal information for money.

However, certain advertising, analytics, or marketing technologies may constitute “sharing,” “selling,” or targeted/cross-context behavioral advertising under some privacy laws, depending on how those technologies are configured and used.

Where applicable law provides a right to opt out of such practices, we will provide the required method for exercising that right.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain legitimate business records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the nature of the information and why it was collected.

11. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, storage system, or security method can be guaranteed to be completely secure.

You should use appropriate caution when transmitting personal information online.

12. Children's Privacy

Second Chance To Life may provide inspirational, educational, mentoring, speaking, or community programs that are relevant to young people.

However, our general website is not intended to knowingly collect personal information directly from children under 13 without appropriate authorization or as otherwise permitted by law.

If you believe that a child under 13 has provided personal information to us through the website without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

Programs specifically involving minors may be subject to additional consent, authorization, safeguarding, or privacy procedures.

13. California Privacy Rights

California residents may have certain rights concerning their personal information under applicable California privacy laws.

Depending on whether a particular law applies to Second Chance To Life and the circumstances of the request, these rights may include the right to:

- Know what categories or specific pieces of personal information have been collected

- Request access to personal information

- Request correction of inaccurate personal information

- Request deletion of certain personal information

- Obtain information about certain disclosures of personal information

- Opt out of certain sales or sharing of personal information, where applicable

- Limit certain uses or disclosures of sensitive personal information, where applicable

- Exercise applicable privacy rights without unlawful discrimination

- Not every privacy right applies in every circumstance, and certain information may be exempt from particular requests under applicable law.

- We may need to verify your identity before processing certain privacy requests.

- Where permitted by law, an authorized agent may submit a request on behalf of a California resident, subject to appropriate verification.

14. Do Not Track and Privacy Preference Signals

Some browsers and devices offer privacy signals or “Do Not Track” settings.

Our response to these technologies depends on the website systems, advertising technologies, and legal requirements applicable to our operations.

Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, we will endeavor to process that signal as required.

15. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, videos, payment services, event platforms, or other external services.

Second Chance To Life does not control the privacy practices of third-party websites.

When you leave our website, the privacy practices of the third party you visit may apply. We encourage you to review its privacy policy before providing personal information.

16. Social Media

Second Chance To Life may maintain accounts or pages on third-party social media platforms.

Information you provide directly to those platforms is governed by the applicable platform's privacy practices.

Your interactions with our social media pages may also be visible to other users depending on your account settings and the functionality of the platform.

17. International Visitors

Second Chance To Life is based in California, United States.

If you access our website from outside the United States, information you provide may be processed or stored in the United States or other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you reside.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, legal obligations, or other circumstances.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

Contact Second Chance To Life

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact us through the contact information provided below.

Second Chance to Life

Phone: (408) 599-9535

Address: 16600 Monterey Rd #1228 Morgan Hill, CA 95037

Email: [email protected]

Website: https://secondchancetolife.com

1. About Second Chance to Life

Second Chance to Life is a personal development organization founded by Jose Badillo. Our mission is to inspire hope, personal growth, resilience, and transformation through coaching, education, mentorship, speaking engagements, books, events, and community outreach.

2. Website Use

You agree to use this website only for lawful purposes.

You agree not to:

- Violate any applicable laws or regulations.

- Attempt to gain unauthorized access to our website or systems.

- Upload viruses, malware, or harmful code.

- Copy, distribute, or reproduce website content without written permission.

- Interfere with the security or operation of the website.

We reserve the right to suspend or terminate access for anyone who violates these Terms.

3. Coaching Services

Our coaching services are designed to encourage personal growth, leadership development, accountability, and goal achievement.

Coaching is not intended to replace:

- Medical care

- Mental health counseling

- Therapy

- Legal advice

- Financial advice

- Tax advice

Coaching results vary based on each individual's commitment, effort, and circumstances. We do not guarantee specific outcomes.

4. Appointments

Coaching sessions are scheduled by appointment.

Clients are responsible for arriving on time. Late arrivals may reduce the available session time.

5. Cancellation & Rescheduling

Appointments may be rescheduled or canceled with at least 24 hours' notice.

Appointments canceled with less than 24 hours' notice or missed without notice may be forfeited.

Exceptions may be made for emergencies at our discretion.

6. Payments

Payment is required before coaching sessions, events, or digital products are delivered unless otherwise agreed in writing.

All prices are listed in U.S. Dollars and may change without notice.

7. Refund Policy

Due to the personalized nature of coaching services:

- Completed coaching sessions are non-refundable.

- Digital products, downloadable resources, and eBooks are non-refundable after purchase.

- Event registrations are subject to the refund policy provided for the specific event.

8. Intellectual Property

All content on this website, including but not limited to:

- Logos

- Images

- Videos

- Books

- eBooks

- Downloads

- Articles

- Graphics

- Audio

- Podcasts

- Coaching materials

- Website design

is owned by or licensed to Second Chance to Life and is protected by copyright, trademark, and other applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or use our content without prior written permission.

9. User Content

If you submit comments, testimonials, photos, videos, or other content through our website or social media, you grant Second Chance to Life a non-exclusive, royalty-free license to use, display, reproduce, and share that content for promotional and educational purposes, unless otherwise agreed.

10. Testimonials

Testimonials displayed on our website represent individual experiences.

Individual results vary, and testimonials should not be interpreted as guarantees of future success.

11. Events

Participation in live or virtual events is voluntary.

We reserve the right to modify schedules, speakers, venues, or event details when necessary.

Participants are responsible for their own travel, lodging, and personal expenses unless otherwise stated.

12. Third-Party Links

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of those websites.

13. Disclaimer

All information provided through this website is intended for educational and informational purposes only.

Nothing contained on this website should be interpreted as medical, psychological, legal, financial, or professional advice.

You should consult qualified professionals regarding your specific circumstances.

14. Limitation of Liability

To the fullest extent permitted by law, Second Chance to Life, Jose Badillo, its employees, volunteers, contractors, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or participation in our services.

12. Third-Party Links

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of those websites.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to this page.

Your continued use of the website constitutes acceptance of any revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by the laws of the State of California, without regard to conflict of law principles.

Any legal proceedings arising from these Terms shall be brought in the appropriate state or federal courts located in California, unless otherwise required by law.

Contact Second Chance To Life

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact us through the contact information provided below.

Second Chance to Life

Phone: (408) 599-9535

Address: 16600 Monterey Rd #1228 Morgan Hill, CA 95037

Email: [email protected]

Website: https://secondchancetolife.com